AYMSOFT

Posts Tagged ‘Customer’

Support Module

1. Users / Vendors / Clients could register their complaints /enquiry online and they would be automatically checked if registered or not.

2. Ability to add calls, its date,remarks, person handling, department & shifting of departments

3. Update and Close tickets

4. White labeled Support Module

5. Auto close of tickets & login for clients as well as email of ticket and its update

6. Ability to make internal notes on action taken on those tickets

7. Ability to search for tickets

8. Ability to allocate task to internal users and set deadline for the same.

9. Automated sms and email reminder would come for deadline of task.

10. Comprehensive analysis and reporting of support module

Client Testimonials :

1. “This is to state DQUIP (Dongre Technoquip Pvt Ltd) worked on the website of Save The Children India. We were happy with their work. They were amiable accommodating and sincere. What ever changes we needed were incorporated within the stipulated time. Sometimes they went beyond the brief and helped in projects which did not necessarily come within their preview for which we were very appreciative.

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I wish then all the success in their future endeavors.”
Dr. (Ms) Subhadra Anand
Save The Children India

2. “This is to certify that we have been satisfied by the customer friendly, quick & precise services of Dongre Technoquip Pvt. Ltd.”
S.R. Siddiqui  Read more...

A. Lead Management Module:

1. Ability to import clients and leads from excel into the system (we shall need a sample format)

2. With Lead Management Module you can try and convert your every lead into customer. The Module is used to manage all the sales leads online.

3. You can send automated reminders to your leads. You can send SMS as well as customized & personalized email reminders.

4. You can keep track of your each and every sales leads online.

5. Lead Management Module is the best way to pull your leads without making call or following up personally.

6. You can promote all your products/ services on a regular basis to your leads and customers.

7. Create multi-step nurturing sequences that automatically warm your leads so they buy from you when the time is right and not from your competitors

8. Follow up with every single lead without fail to ensure you don’t waste your advertising expenditure

9. Automate your work flow so you and your employees can do a lot more in less time

10. Track where every single lead and customer comes from and report on conversion rates and ROI so you can make informed decisions

 

B. Customer Management Module:

1. Ability to import clients and leads from excel into the system (we shall need a sample format)

2. You can store contact details of all your customers online.  Read more...

Customer Management Module

1. Ability to import clients and leads from excel into the system (we shall need a sample format)

2. You can store contact details of all your customers online.

3. You can keep a track of how many products/services a particular customer has acquired from you.

4. You can keep a track of number of customers.

5. You can promote all your products/ services on a regular basis to your customers in an automated way and generate more business.

6.Tag contacts based on their services enquired / availed so you can send perfectly targeted marketing messages that convert at much higher percentages

7. Create multi-step nurturing sequences that automatically warm your customers so they buy other services from you when the time is right and not from your competitors

8. Imagine you can automatically send pre-defined e-mail and SMS messages to your clients without the need for any staff involvement.

9. You can maintain PR with your client by sending them automated email greetings, birthday or festival wishes and reminders to your customers without bothering.

 

Client Testimonials :

1. “This is to state DQUIP (Dongre Technoquip Pvt Ltd) worked on the website of Save The Children India. We were happy with their work. They were amiable accommodating and sincere. What ever changes we needed were incorporated within the stipulated time. Sometimes they went beyond the brief and helped in projects which did not necessarily come within their preview for which we were very appreciative.  Read more...

If you are a lender, in insurance, offer mortgages or are a bank you are well aware of the competition in the market, what other businesses can offer clients as well as what they cant. But do you know what the market wants right now? Are you aware of consumer trends and how consumers choose financial services? Investing in a little research and development of customer acquisition and retention will put your financial services ahead of everyone else.

Most people will tell you the secret of customer acquisition is relationships.

And those people are right. Think about what makes you come back to a company? Honest, hardworking and helpful people right? Right. Insurance is a hard business to sell, not only because so many people sell insurance, but it’s a gamble for people. When people buy insurance, they are gambling against themselves. Will they get in an accident? Will their house burn down? How can one company, besides those companies that sell mandatory insurance- like car insurance- make other insurance really exciting? But- if your company is one of the thousands selling mandatory auto insurance- how can you be sure to consistently get new customer acquisition and retain those customers over everyone else?

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If you live in a small town, it may be easier to spread your company’s word with your good looks and charm at the local grocery store, high school football games and Fourth of July picnics, but in a larger busier city you may need to do some basic R and D otherwise known as research and development. What do consumers want? What are people buying?  Read more...

Introduction:

Nowadays Advertisement is a key element in the business world. Advertising through magazines, newspapers, and television is essential for most companies to get their product out to the public. The company marketing depends primarily on these types of advertisements to enforce that their products are better or more sufficient than the competitors. Although, sometimes the advertisements can be a little or even sometime a lot misleading. After reading through several magazines and Distributing questionnaires among different groups of society, I have found that there are more deceiving advertisements than I actually thought. You see something advertised on television that looks great! You call the toll free number, give them your credit card, and in a few days the dream item to thought was such a bargain arrives. And you can’t believe your eyes! What you received was nothing like what you thought you ordered. In this paper, the effect of misleading and Irresponsible advertising on the customer has been studied. Statistical analysis based on the results of surveys conducted by different groups of society and Analysis results are presented as detailed.

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Literature Review:

1) Misleading Advertising

By: Carolyn Smith

Mr. Carolyn Smith concluded that there are a series of motivations that may cause individuals to engage in misleading advertising. Some may do it for monetary gains. These are usually tied to pricing strategies or they may also be tied to misguided information about the product content. Consequently, consumers end up purchasing items at a higher price or at a lesser quality than they had intended. In certain scenarios, misleading advertising may occur in order to boost an individual’s status as is the case with political advertising. Lastly, misleading advertising can occur in order to boost membership for instance through sporting clubs or church donations.  Read more...