Support

Today, customers expect 24/7 access to customer service as well as multiple choice of access channels – either online or by telephone. In addition, once they reach you, they want the information that they are looking for, to provide to them immediately.

Not delivering on any of these expectations could spell disaster for your customer satisfaction ratings.

Z-Index Technologies Pvt. Ltd Helpdesk services integrate Customer care functions to build a multi-channel customer care operation to handle your customer inquiries and provide the level of service they demand. We design and build a customized contact center operation that meets all of your requirements of service objectives.

Z-Index Technologies Pvt. Ltd customer care solution provides telephone, e-mail and chat support. Z-Index Technologies Pvt. Ltd own CRM package CiRIMS makes the reporting and other information available at a click.

Technical Helpdesk Support

Provides technical support helpdesk services to some of the worlds leading IT and telecom companies. Z-Index Technologies Pvt. Ltd has a track record of consistent delivery on world class service levels and scoring high customer satisfaction scores. We have the ability to integrate remote Helpdesk with field support to offer an end-to-end solution for the entire customer service and support lifecycle.

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Remote Desktop Support

Z-Index Technologies Pvt. Ltd Enterprise Support Group uses Remote Helpdesk services to support end user’s requirements and maintenance of entire IT and telecom infrastructure of large corporations. Z-Index Technologies Pvt. Ltd provides a closed loop single point of contact for all service inquiries including hardware, software, operating systems, applications, utilities, peripherals etc.

read more

Business Process Outsourcing

Business process outsourcing is the fastest growing segment in the outsourcing market as of now and involves outsourcing back office operations and other business processes like customer relationship management, customer call centers, telemarketing, payroll maintenance, finance/accounting management among others to offshore destinations.

read more

Hardware & Software Support

We provide complete support services for the most common end user problems. Level 1 and Level 2 help desk engineers State of the art contact center technology infrastructure Multi-channel delivery capabilities that include voice, e-mail, chat Chat Capability with live collaboration & Remote assistance…

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If you want above mentioned kind of services please contact us at,

Address:

A/104, Hari Krishna Dham CHS.,
Pleasant Park, Mira – Bhayandar Road,
Mira Road (E), Mumbai 401107,
Maharashtra, India.
info@z-index.in/service@z-index.in
www.z-index.in

Support

Today, customers expect 24/7 access to customer service as well as multiple choice of access channels – either online or by telephone. In addition, once they reach you, they want the information that they are looking for, to provide to them immediately.

Not delivering on any of these expectations could spell disaster for your customer satisfaction ratings.

Z-Index Technologies Pvt. Ltd Helpdesk services integrate Customer care functions to build a multi-channel customer care operation to handle your customer inquiries and provide the level of service they demand. We design and build a customized contact center operation that meets all of your requirements of service objectives.

Z-Index Technologies Pvt. Ltd customer care solution provides telephone, e-mail and chat support. Z-Index Technologies Pvt. Ltd own CRM package CiRIMS makes the reporting and other information available at a click.

Technical Helpdesk Support

Provides technical support helpdesk services to some of the worlds leading IT and telecom companies. Z-Index Technologies Pvt. Ltd has a track record of consistent delivery on world class service levels and scoring high customer satisfaction scores. We have the ability to integrate remote Helpdesk with field support to offer an end-to-end solution for the entire customer service and support lifecycle.

Technical Helpdesk Support

Remote Desktop Support

Z-Index Technologies Pvt. Ltd Enterprise Support Group uses Remote Helpdesk services to support end user’s requirements and maintenance of entire IT and telecom infrastructure of large corporations. Z-Index Technologies Pvt. Ltd provides a closed loop single point of contact for all service inquiries including hardware, software, operating systems, applications, utilities, peripherals etc.

Remote Desktop Support

Business Process Outsourcing

Business process outsourcing is the fastest growing segment in the outsourcing market as of now and involves outsourcing back office operations and other business processes like customer relationship management, customer call centers, telemarketing, payroll maintenance, finance/accounting management among others to offshore destinations.

Business Process Outsourcing

Hardware & Software Support

We provide complete support services for the most common end user problems. Level 1 and Level 2 help desk engineers State of the art contact center technology infrastructure Multi-channel delivery capabilities that include voice, e-mail, chat Chat Capability with live collaboration & Remote assistance…

Hardware & Software Support

If you want above mentioned kind of services please contact us at,

Address:

A/104, Hari Krishna Dham CHS.,
Pleasant Park, Mira – Bhayandar Road,
Mira Road (E), Mumbai 401107,
Maharashtra, India.
info@z-index.co.in / service@z-index.co.in
www.z-index.co.in

Support

Today, customers expect 24/7 access to customer service as well as multiple choice of access channels – either online or by telephone. In addition, once they reach you, they want the information that they are looking for, to provide to them immediately.

Not delivering on any of these expectations could spell disaster for your customer satisfaction ratings.

Z-Index Technologies Pvt. Ltd Helpdesk services integrate Customer care functions to build a multi-channel customer care operation to handle your customer inquiries and provide the level of service they demand. We design and build a customized contact center operation that meets all of your requirements of service objectives.

Z-Index Technologies Pvt. Ltd customer care solution provides telephone, e-mail and chat support. Z-Index Technologies Pvt. Ltd own CRM package CiRIMS makes the reporting and other information available at a click.

Technical Helpdesk Support

Provides technical support helpdesk services to some of the worlds leading IT and telecom companies. Z-Index Technologies Pvt. Ltd has a track record of consistent delivery on world class service levels and scoring high customer satisfaction scores. We have the ability to integrate remote Helpdesk with field support to offer an end-to-end solution for the entire customer service and support lifecycle.

read more

Remote Desktop Support

Z-Index Technologies Pvt. Ltd Enterprise Support Group uses Remote Helpdesk services to support end user’s requirements and maintenance of entire IT and telecom infrastructure of large corporations. Z-Index Technologies Pvt. Ltd provides a closed loop single point of contact for all service inquiries including hardware, software, operating systems, applications, utilities, peripherals etc.

read more

Business Process Outsourcing

Business process outsourcing is the fastest growing segment in the outsourcing market as of now and involves outsourcing back office operations and other business processes like customer relationship management, customer call centers, telemarketing, payroll maintenance, finance/accounting management among others to offshore destinations.

read more

Hardware & Software Support

We provide complete support services for the most common end user problems. Level 1 and Level 2 help desk engineers State of the art contact center technology infrastructure Multi-channel delivery capabilities that include voice, e-mail, chat Chat Capability with live collaboration & Remote assistance…

read more

If you want above mentioned kind of services please contact us at,

Address:

A/104, Hari Krishna Dham CHS.,
Pleasant Park, Mira – Bhayandar Road,
Mira Road (E), Mumbai 401107,
Maharashtra, India.
info@z-index.in/service@z-index.in
www.z-index.in

Support

Today, customers expect 24/7 access to customer service as well as multiple choice of access channels – either online or by telephone. In addition, once they reach you, they want the information that they are looking for, to provide to them immediately.

Not delivering on any of these expectations could spell disaster for your customer satisfaction ratings.

Z-Index Technologies Pvt. Ltd Helpdesk services integrate Customer care functions to build a multi-channel customer care operation to handle your customer inquiries and provide the level of service they demand. We design and build a customized contact center operation that meets all of your requirements of service objectives.

Z-Index Technologies Pvt. Ltd customer care solution provides telephone, e-mail and chat support. Z-Index Technologies Pvt. Ltd own CRM package CiRIMS makes the reporting and other information available at a click.

Technical Helpdesk Support

Provides technical support helpdesk services to some of the worlds leading IT and telecom companies. Z-Index Technologies Pvt. Ltd has a track record of consistent delivery on world class service levels and scoring high customer satisfaction scores. We have the ability to integrate remote Helpdesk with field support to offer an end-to-end solution for the entire customer service and support lifecycle.

Technical Helpdesk Support

Remote Desktop Support

Z-Index Technologies Pvt. Ltd Enterprise Support Group uses Remote Helpdesk services to support end user’s requirements and maintenance of entire IT and telecom infrastructure of large corporations. Z-Index Technologies Pvt. Ltd provides a closed loop single point of contact for all service inquiries including hardware, software, operating systems, applications, utilities, peripherals etc.

Remote Desktop Support

Business Process Outsourcing

Business process outsourcing is the fastest growing segment in the outsourcing market as of now and involves outsourcing back office operations and other business processes like customer relationship management, customer call centers, telemarketing, payroll maintenance, finance/accounting management among others to offshore destinations.

Business Process Outsourcing

Hardware & Software Support

We provide complete support services for the most common end user problems. Level 1 and Level 2 help desk engineers State of the art contact center technology infrastructure Multi-channel delivery capabilities that include voice, e-mail, chat Chat Capability with live collaboration & Remote assistance…

Hardware & Software Support

If you want above mentioned kind of services please contact us at,

Address:

A/104, Hari Krishna Dham CHS.,
Pleasant Park, Mira – Bhayandar Road,
Mira Road (E), Mumbai 401107,
Maharashtra, India.
info@z-index.co.in / service@z-index.co.in
www.z-index.co.in

Remote Desktop Support

Z-Index Technologies Pvt. Ltd Enterprise Support Group uses Remote Helpdesk services to support end user’s requirements and maintenance of entire IT and telecom infrastructure of large corporations. Z-Index Technologies Pvt. Ltd provides a closed loop single point of contact for all service inquiries including hardware, software, operating systems, applications, utilities, peripherals etc.

The service also tracks performance of Servers, Networks and Peripherals. The service also features L2 and L3 support in a tiered structure with a cross section of staff trained on different technologies to increase end user efficiency, satisfaction, and remote resolution rates. The technology allows the agent to take control of a caller’s PC through the Internet and run programs, applications, or move files, supporting both software and hardware to increase first call resolution. All agents are technically qualified engineers with various accreditations. The helpdesk maintains a close contact with Deskside Support team to ensure the call closure within service levels.

Enterprise Help Desk Services deliver everything needed to meet complex around-the-clock remote technology support and user contact requirements without costly in-house IT personnel or call center infrastructure investments. The clients can easily provide the levels of remote support their employees or customers require at a predictable, affordable price.

Z-Index Technologies Pvt. Ltd Enterprise Support Group uses Remote Helpdesk services to support end user’s requirements and maintenance of entire IT and telecom infrastructure of large corporations. Z-Index Technologies Pvt. Ltd provides a closed loop single point of contact for all service inquiries including hardware, software, operating systems, applications, utilities, peripherals etc.

The service also tracks performance of Servers, Networks and Peripherals. The service also features L2 and L3 support in a tiered structure with a cross section of staff trained on different technologies to increase end user efficiency, satisfaction, and remote resolution rates. The technology allows the agent to take control of a caller’s PC through the Internet and run programs, applications, or move files, supporting both software and hardware to increase first call resolution. All agents are technically qualified engineers with various accreditations. The helpdesk maintains a close contact with Deskside Support team to ensure the call closure within service levels.

Z-Index Technologies Pvt. Ltd Enterprise Support Group uses Remote Helpdesk services to support end user’s requirements and maintenance of entire IT and telecom infrastructure of large corporations. Z-Index Technologies Pvt. Ltd provides a closed loop single point of contact for all service inquiries including hardware, software, operating systems, applications, utilities, peripherals etc.

The service also tracks performance of Servers, Networks and Peripherals. The service also features L2 and L3 support in a tiered structure with a cross section of staff trained on different technologies to increase end user efficiency, satisfaction, and remote resolution rates. The technology allows the agent to take control of a caller’s PC through the Internet and run programs, applications, or move files, supporting both software and hardware to increase first call resolution. All agents are technically qualified engineers with various accreditations. The helpdesk maintains a close contact with Deskside Support team to ensure the call closure within service levels.

If you want above mentioned kind of services please contact us at,

Address:

A/104, Hari Krishna Dham CHS.,
Pleasant Park, Mira – Bhayandar Road,
Mira Road (E), Mumbai 401107,
Maharashtra, India.
info@z-index.in/service@z-index.in
www.z-index.in